Questions
Everything people ask
Booking and arrival, what your room needs, prices, and who arrives at the door. Answered straight, including the parts that are less flattering than the marketing.
01
Booking and arrival
How a booking is made, how long it takes, and what happens if plans change.
- What is an outcall massage?
- An outcall massage is one where the therapist travels to you rather than you visiting a shop. She brings the oil and her own fresh sheets to your hotel room, condominium or home anywhere in Bangkok, works on your own bed, and takes her linen away with her afterwards.
- How quickly can a therapist arrive?
- Usually within the arrival window we quote when you book, which depends on your district and what the traffic is doing. Central areas along the Sukhumvit and Silom lines are at the quick end. We quote a window rather than an exact time because anybody promising a precise minute across this city is guessing.
- Can I book for the same day?
- Almost always, including at short notice. Same-day is how most of our bookings happen. Weekend evenings are the busiest slots, so an hour or two of warning helps.
- Are you really open 24 hours?
- Yes, every day including public holidays. A large share of our work happens after ten at night, when almost every shop in the city has closed.
- Which areas of Bangkok do you cover?
- All of it. Sukhumvit, Silom, Sathorn, Riverside, Siam, Ari, Thonglor, Ekkamai, Rama 9, Ratchada and out to the suburbs. There is no transport charge within seven kilometres, which covers the central districts, and beyond that a transportation support fee applies by distance band. Every district page states its own arrival window.
- How far in advance should I book?
- For a single treatment, an hour or two is usually enough. For a couples booking or a four hands massage, book further ahead: two therapists free at the same time in the same district takes more arranging than one.
- What if I need to cancel?
- Tell us before the therapist sets off and there is nothing to pay. Once she is on her way we ask for a small contribution towards the travel, because that journey is already made. Moving a booking because you are unwell is always free.
- Can I request a specific therapist?
- Yes, and it is worth doing once you have found somebody you get on with. Availability depends on her schedule, so ask early rather than at the last minute.
- Will you tell me who is coming?
- Yes. Every confirmed booking comes with the therapist's name before she travels. An operator who cannot tell you who is arriving is not really running a roster.
02
Treatments and what to expect
Which treatment suits what, how long to book, and what actually happens in the hour.
- Which massage should I book?
- Book traditional Thai for stiffness and restricted movement, an oil massage for tension and sleep, and deep tissue for one specific painful area. If you are not sure, describe the problem when you message and we will suggest one.
- What is the difference between Thai and oil massage?
- Traditional Thai is worked through clothing with no oil, using acupressure and assisted stretching. An oil massage is worked with warm oil and long gliding strokes on bare skin. Both are done on your own bed. Thai suits mobility; oil suits relaxation.
- How long should I book?
- Ninety minutes suits most people. The first ten minutes of any treatment are spent finding where the tightness actually is, so sixty minutes gives about fifty minutes of working time and ninety gives about eighty. Sixty is enough for one specific area.
- Can two people book at the same time?
- Yes. Two therapists arrive together and work at the same time, so you finish together. What the second person lies on depends on the room, so tell us what you have when you book and we will sort it out before anybody travels.
- What is a four hands massage?
- A four hands massage is two therapists working on one person at once, mirroring each other on opposite sides of the body so the movements are impossible to follow. The price reflects two people being booked out for the session rather than one.
- Is the massage painful?
- It should be firm rather than painful. Traditional Thai and deep tissue can be uncomfortable on tight tissue, and that discomfort should fade while the therapist is still working the spot. Sharp pain is always a reason to say stop, and saying so is normal rather than rude.
- Can I ask for more or less pressure?
- Yes, at any point, and the earlier the better. Therapists calibrate in the first few minutes and then settle, so a correction at minute five costs you nothing while one at minute thirty costs you half the treatment.
- Will I be sore afterwards?
- After deep tissue, possibly for a day or two, in the way a hard workout leaves you sore. After traditional Thai, often slightly tender the next morning and noticeably looser by the afternoon. After an oil massage, rarely anything at all.
03
Your room, hotel and building
What the therapist needs from the space, and how buildings handle a visiting appointment.
- What do I need to provide?
- A bed and enough room to stand beside it. The therapist brings the oil and her own fresh sheets, and there is nothing else to find. Every treatment on the menu is worked on your bed, traditional Thai included, so nothing needs clearing and no furniture needs moving.
- Will the oil stain the sheets?
- No. The therapist lays her own sheet over your bed and works on top of that, so the oil goes onto her linen rather than the hotel's, and she takes it away when she leaves. Traditional Thai uses no oil at all.
- Do I need to tell the hotel front desk?
- It is worth mentioning that you are expecting a visitor. Most Bangkok hotels simply register the visitor and ask for identification at reception. If your hotel has a stricter policy, tell us when you book and we will work around it.
- What about condominium security?
- Most Bangkok condominium buildings sign visitors in and some require the resident to authorise the visit. Telling reception in advance that a guest is expected, and giving a name, removes almost every delay.
- Do you offer massage in serviced apartments and Airbnbs?
- Yes, and in private homes. Anywhere with a bed she can stand beside will do. Some buildings ask visitors to sign in at reception, which takes a minute.
- My hotel room is very small. Is that a problem?
- Rarely. Everything is worked on the bed, so what she needs is enough room to stand along one side of it. If the bed is against a wall on both sides, say so when you book and she will work around it.
- Do you bring a massage table?
- No. Every treatment is worked on your own bed over a fresh sheet she brings. Portable tables are heavy, slow to set up and do not fit in a shared lift, so working on the bed is the standard for outcall work across this city.
04
Prices and payment
What is included, what is not, and when money changes hands.
- Is there a minimum booking or a transport fee?
- No minimum, and no transport fee within seven kilometres of the centre. Beyond that a transportation support fee of 200 to 800 baht covers the therapist's round trip, banded by distance and always inside the single total we quote before she sets off. The shortest treatment we offer is sixty minutes.
- How do I pay?
- Cash in Thai baht, or card and PromptPay on request. Payment is taken after the treatment, never up front, and the price quoted when you book is the price you pay.
- Are prices different late at night?
- No. One rate applies across the city whatever the hour, which is the whole point of quoting a single total when you book. Anybody adding a late supplement at the door has not quoted you properly.
- Should I tip?
- Tipping is customary but not obligatory in Thailand, and nothing goes wrong if you do not. Where people do tip, roughly a tenth to a fifth of the treatment price is generous and well received, and a little more for a late booking or a long journey is a kind gesture.
- Do you take a deposit?
- Not for a standard booking. Be cautious anywhere asking for a large payment up front to an account before any details are confirmed.
05
Therapists, safety and boundaries
Who arrives, how they are trained, and what this service is and is not.
- Are your therapists certified?
- Every therapist holds a Thai Ministry of Public Health massage licence, and most also trained at Wat Pho. You are welcome to ask to see certification at the door.
- Is this a strictly therapeutic service?
- Yes. This business provides therapeutic massage only. Every treatment is a named treatment with a stated duration and price, standard draping applies throughout, and there is nothing else on the menu. Requests for anything else end the appointment and the booking is charged in full.
- How does draping work?
- For an oil treatment you undress to your underwear and lie under a towel, and the therapist moves it so that only the area being worked is uncovered at any moment. For traditional Thai you stay fully clothed throughout. Draping is not negotiable.
- Is massage safe?
- The risk of harm from massage is low according to the US National Center for Complementary and Integrative Health, with serious side effects rare. Tell us at the booking stage about pregnancy, recent surgery, blood thinners, osteoporosis or any condition under treatment, so the therapist can adapt or advise you to check with a doctor first.
- When should I not book a massage?
- Postpone if you have a fever, an infection, anything contagious or an acute injury from the last day or two. Get medical advice first if you are pregnant, take blood thinners, have osteoporosis, or are undergoing cancer treatment. Moving a booking for any of these is free.
- What if something goes wrong during the treatment?
- Say so immediately and it will be corrected. If a therapist behaves unprofessionally, tell us straight away rather than tolerating it, and expect it to be taken seriously.
- Do the therapists speak English?
- Enough for a booking, yes. The working vocabulary of a massage is short and both of you will find it, and pointing at a shoulder crosses every language barrier there is. Anything complicated is easier to send us in a message beforehand.
Longer answers
Some of these deserve more than a paragraph. The journal takes the same questions at length, with sources you can check.
Still not answered
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